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Degraded

OCR & Contract Analysis Unavailable

May 21, 2026 at 7:01am UTC
Affected services
Web Application
API

Resolved
May 21, 2026 at 9:27am UTC

The issue has been identified and resolved. Affected contracts have been processed now. We are sorry for the inconvenience.

Created
May 21, 2026 at 7:01am UTC

We are currently experiencing an infrastructure issue that is preventing OCR processing and AI analysis from completing for contracts uploaded today.

What is affected:
Contracts uploaded since this morning will not yet show extracted data, analysis results, or recognized text. Previously uploaded contracts are not affected.

What we are doing:
Our engineering team is actively investigating the root cause. We expect to have a fix in place today and will process all affected contracts once the issue is resolved — no data will be lost.

What you need to do:
Nothing. Your uploaded contracts are safe. Once resolved, OCR and analysis will run automatically on all affected files.
We will post an update as soon as we have more information.