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Degraded

Performance issues (Contract analysis)

Feb 04 at 09:20am CET
Affected services
API

Resolved
Feb 04 at 01:50pm CET

The issue has been resolved. We are sorry for the inconveniences.

Due to a mismatch of a configuration for certain contracts the OCR was not triggered in time and the contract analysis was delayed.

Created
Feb 04 at 09:20am CET

At the moment, we are experiencing performance issues with the application that are impacting contract analysis times for some users. This may result in slower processing speeds or delays in response times. We want to assure you that we have already identified the root cause of the issue and our team is actively working on implementing a solution to restore optimal performance as quickly as possible. We appreciate your patience and understanding as we work to resolve this matter.